Skip to main contentSkip to navigationSkip to footer

Our Policies

 

SECURITY POLICY

We use Website Security TrustWave SSL Certificate. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY: Refunds & Exchanges

Refunds are permitted within 30 days from the date of purchase when accompanied with the original sales slip. The returned merchandise must be unused and unworn, in original condition, and where applicable, in the original gift box with all warranty cards and instructions books intact.

Exchanges are permitted within 30 days from the date of purchase when accompanied with the original sales slip, the returned merchandise must be unused and unworn, in original condition, and where applicable, in the original gift box with all warranty cards and instruction books intact.

Refunds, exchanges or credits will not be permitted on special orders, altered and/or custom items.

Shipping Policy/Delivery Policy

The following shipping options will be available to customers upon checkout. The total shipping cost will vary depending on the cart subtotal and the distance to the customer's zip code.

If you have any questions regarding our shipping or delivery policy, feel free to contact us at (814) 355-8836

SHIPPING AND HANDLING COSTS

We use United States Postal Service for all of our mailings.

USPS Priority Mail 2-Day $10.00

USPS Priority Mail Express 1-Day $30.00

Payment Methods

We accept Visa, Mastercard, Discover, American Express, and Pay Pal.

 

On all merchandise (except loose gemstones and merchandise above $ 3,000.00) purchased through our interest free layaway, the minimum deposit is 20% of purchase price; with balance to be paid in no more than 5 monthly payments.

Trade-Ins

No other policies, either expressed or implied will be honored.
  • Full purchase price will be given for all loose diamonds previously purchased from CONFER'S JEWELERS towards any new diamond with a value of twice as much as the trade in piece.
  • All items traded will be held for 10 days